Refund policy

Return, Cancellation & Refund Policy

At Panda Pedals, we do not accept returns, cancellations, or refunds once an order has been placed.

All orders are processed carefully to ensure quality and accuracy before dispatch. Once an order is confirmed, it cannot be cancelled, modified, exchanged, or returned.

Please ensure that you review your order details, product selection, and delivery information carefully before completing your purchase.

For any questions or concerns, you can contact us at pandapedalsev@gmail.com.

Damages and Issues

Please inspect your order upon reception. If you receive a defective, damaged, or incorrect item, please contact us immediately at pandapedalsev@gmail.com with relevant details and images so that we can evaluate the issue and assist you.

Warranty Policy

Panda Pedals provides warranty coverage on eligible components as follows:

Motor: 1 Year Warranty
Battery: 3 Year Warranty

The warranty covers manufacturing defects and component failures under normal usage conditions.

The warranty does not cover damages caused by accidents, misuse, improper handling, water damage, unauthorized modifications, or normal wear and tear.

For warranty claims, please contact us at pandapedalsev@gmail.com with your order details and supporting information.

Order Changes

Once an order has been placed and processing has started, changes to products, quantities, shipping details, or customer information may not be possible.

Please verify all details before confirming your order.